Privacy Policy

Introduction

veloranzia.top AG ("we", "our", or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website veloranzia.top or use our services.

We are the data controller for the purposes of the General Data Protection Regulation (GDPR) and other applicable data protection laws in Austria and the European Union.

Data Controller Information

Data We Collect

The data we collect depends on how you interact with our website and services. We may collect the following types of personal information:

Information You Provide Directly

• Contact information (name, email address, phone number)
• Company or organisation details
• Messages and inquiries sent through our contact forms
• Information provided during consultations or service delivery

Information Collected Automatically

• IP address and browser information
• Pages visited and time spent on our website
• Referring websites and search terms used
• Device and operating system information

How We Use Your Information

We use your personal data for the following purposes, based on legitimate business interests and legal obligations:

• To respond to your inquiries and provide customer support
• To deliver our data governance services and consultations
• To improve our website and services through analytics
• To comply with legal and regulatory requirements
• To protect our legitimate business interests and legal rights
• To send relevant information about our services (with your consent)

Legal Basis for Processing

Under GDPR, we process your personal data based on the following legal bases:

• Consent: Where you have given clear consent for specific processing activities
• Contract: Where processing is necessary for performing our services
• Legitimate Interests: For business operations, website improvement, and security
• Legal Obligation: Where required by Austrian or EU law

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner.

For detailed information about our use of cookies, please refer to our Cookie Policy.

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your data only in the following circumstances:

• With trusted service providers who assist in our operations (under strict confidentiality agreements)
• When required by law or to protect our legal rights
• In connection with a business transfer or merger (with appropriate safeguards)
• With your explicit consent for specific purposes

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy:

• Contact inquiries: 3 years from last contact
• Client data: For the duration of our business relationship plus 7 years for legal compliance
• Website analytics: 26 months (Google Analytics default)
• Marketing data: Until consent is withdrawn or 3 years of inactivity

Your Rights

Under GDPR and Austrian data protection law, you have the following rights regarding your personal data:

• Right of Access: Request copies of your personal data
• Right to Rectification: Request correction of inaccurate data
• Right to Erasure: Request deletion of your personal data
• Right to Restrict Processing: Request limitation of processing activities
• Right to Data Portability: Receive your data in a machine-readable format
• Right to Object: Object to processing based on legitimate interests
• Right to Withdraw Consent: Withdraw consent at any time

To exercise these rights, please contact us at [email protected] or +43 6628452525.

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and staff training
• Secure data storage and backup procedures

International Data Transfers

Your personal data may be processed in countries outside the European Economic Area (EEA). Where this occurs, we ensure adequate protection through:

• European Commission adequacy decisions
• Standard Contractual Clauses approved by the European Commission
• Other appropriate safeguards as required by GDPR

Contact Information

If you have any questions about this Privacy Policy or our data processing practices, please contact us:

Complaints

If you believe we have not handled your personal data in accordance with this policy or applicable law, you have the right to lodge a complaint with the Austrian Data Protection Authority (Datenschutzbehörde):

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will notify you of any material changes by posting the updated policy on our website veloranzia.top and updating the "Last Updated" date.

Your continued use of our website and services after any changes constitutes acceptance of the updated Privacy Policy.